Epping Forest District Council has apologised to the Piano Lounge in Epping for publishing its name in a list of premises that received Food Improvement Notices.
John Gilbert, Director of Environment and Street Scene for the Council said: “It was an administrative mistake on our part and we are very sorry for any inconvenience and embarrassment caused.”
Mr Gilbert said: “The standards of quality and hygiene among our local pubs, restaurants and take-aways are generally very high. None of the problems found by our inspectors constituted an imminent risk to public health and wherever we asked for improvements, these were carried out without any need for legal proceedings.”
“However, we made a mistake on the list. All of the records are computerised. Four notices had been issued to the previous occupier of one premises, an Indian restaurant, which is now occupied by the Piano Lounge. When the Piano Lounge took over the site, our system transferred the previous occupier’s history to the new business.”
“None of the notices issued between 2006 and 2008 related to the Piano Lounge. We are very sorry for the mistake and we have acted as quickly as we can to change the way our computer system holds this information to ensure it cannot happen again.”
John Gilbert, Director of Environment and Street Scene for the Council said: “It was an administrative mistake on our part and we are very sorry for any inconvenience and embarrassment caused.”
Mr Gilbert said: “The standards of quality and hygiene among our local pubs, restaurants and take-aways are generally very high. None of the problems found by our inspectors constituted an imminent risk to public health and wherever we asked for improvements, these were carried out without any need for legal proceedings.”
“However, we made a mistake on the list. All of the records are computerised. Four notices had been issued to the previous occupier of one premises, an Indian restaurant, which is now occupied by the Piano Lounge. When the Piano Lounge took over the site, our system transferred the previous occupier’s history to the new business.”
“None of the notices issued between 2006 and 2008 related to the Piano Lounge. We are very sorry for the mistake and we have acted as quickly as we can to change the way our computer system holds this information to ensure it cannot happen again.”
I would just reiterate that I, personally, have only ever received an excellent service from the Piano Lounge and would highly recommend it to anyone. If you could like to book a table to see for yourself, you can do so by calling 01992 577003 or email info@pianoloungeepping.com alternatively you can visit their website by clicking here.
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